Mellow Safaris · Nairobi, Kenya+254 707 820 948TOSK · TRA · AMREF Flying Doctors · Kenya Wildlife Service

How it works

Five steps to your safari

There is no online checkout. A specialist confirms your itinerary and booking with you directly.

  1. Enquire1

    Enquire

    Submit the Plan Your Safari form or WhatsApp. Our specialist team is on it and will be in touch shortly.

  2. Get your itinerary2

    Get your itinerary

    A tailored proposal with pricing, built around your dates and pace. No obligation.

  3. Confirm & deposit3

    Confirm & deposit

    A 50% deposit via bank transfer or card secures your dates.

  4. Balance due4

    Balance due

    The remaining balance is due 1–45 days before departure.

  5. Fly & enjoy5

    Fly & enjoy

    Your specialist is reachable on WhatsApp +254 707 820 948 throughout the trip.

Cancellations & refunds

Cancellations must be submitted in writing by email. Fees depend on timing: 30% from 61 or more days before departure, 50% at 46–60 days, 75% at 31–45 days, and 100% within 30 days.

Lodge, airline, and transport policies may be stricter and, where they are, they override this summary. Refunds are processed after supplier confirmation; non-recoverable costs, payment processing fees, and bank charges may be deducted.

This is a summary only. Read the full Terms & Conditions.

Ready to plan your safari?

Our specialist team is on it and will be in touch shortly. No obligation, no pressure.

Plan Your Safari →